Commonly Asked Questions

• What is turnover?

  Turnover is the total of a company's sales before taxes. It is therefore equal to the total revenue a company makes over a given period of time, taxes (VAT) deducted. Its formula is: turnover = sales price * quantity sold For example, if Ecomail is used by 1000 users per year, then the annual turnover would be: 1000 x 10€ HT = €10,000Few readers

Webmail

• Empty your trash

  How to empty the trash in your Ecomail mailbox?Popular

• Create an Automatic Response

  To create an automatic response on Ecomail, you need to add a new filter. To do this: Log in at https://mail.ecomail.earth/ Go to your inbox at https://mail.ecomail.earth/inbox Click on "settings" on the left Click on "Filters" In the 3rd column on the right, click on create. Give a name to the filter, in the "scope" part choose "all emails" In "actions" choose "Reply with email" Fill in as per your preference aFew readers

• Create an automatic signature for your emails

  If you wish to add a signature automatically to all the emails you send from the Ecomail interface, follow these steps: Log in to your interface at https://mail.ecomail.earth Go to your inbox (https://mail.ecomail.earth/inbox) Click on "Settings" Click on "Identities" Click on the only identity available Enable the HTML editor Fill in the "Signature" section at the bottom of the page. Take the opportunity toFew readers

Software Configuration

• Configure my email box on Thunderbird

  The following tutorial is done on a MacBook with MacOS. The configuration on Windows is substantially the same. To check your Ecomail emails, you can of course use the web interface available at https://mail.ecomail.earth but you can also configure your email on software such as Thunderbird. To configure Ecomail on Thunderbird, follow these steps: Launch Thunderbird. Go to "Tools" then "Account Settings". At the bottom of the page, click on "Account ActFew readers

• How to configure your email box on IMAP-compatible software ?

  To configure Ecomail on software like Outlook, Mail, Thunderbird, or other mobile apps, here are the details you should use: General Information (incoming/outgoing): Username: your complete email address (including the @ecomail.fr, for example) Password: the password of the email box Incoming Mail Server: Host/Address: imap.ecomail.fr Port: 993 Security: SSL Outgoing Mail Server: Host/Address: smtp.ecomail.fr Port: 587 Security: TLS / STARTTLS Pay special atFew readers